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Level 3 Business Administrator

  • Rainbow Education Multi Academy Trust

Find out more and apply for our Business Administrator Apprenticeship.

Apply now
  • Wage
  • Location
  • Duration

National Apprenticeship Wage

Liverpool, L36 6FH

15 Months

Level 3 Business Administrator

  • Rainbow Education Multi Academy Trust

Find out more and apply for our Business Administrator Apprenticeship

Apply now
  • Entry Requirements

National Apprenticeship Wage

  • Location

Liverpool, L36 6FH

  • Duration

15 months

Summary

Role Purpose

To provide flexible, professional administrative, hospitality and digital communications support across both Rainbow Education Multi-Academy Trust (REMAT) and the Teaching School Hub. This hybrid entry-level role offers comprehensive experience in venue/event administration, front-of-house reception, facilities management, and digital marketing.

Key Responsibilities

Event & Training Suite Administration

  • Booking Management: Act as the main administrator for the Jonathan Nichols Training Suite, handling calendar availability, booking requests, and confirmations.
  • Event Logistics: Coordinate and order catering, dietary requirements, and delegate resources for training days and external events.
  • Room Preparation: Ensure training rooms are set up correctly prior to sessions (furniture configuration, AV/tech check, presentation materials) and cleared afterwards.

 

Reception & Hospitality

  • Delegate & Visitor Hospitality: Act as the welcoming front-of-house face for the Teaching School Hub and MAT, directing delegates and handling visitor check-ins.
  • Shared Service Reception: Greet visitors arriving at the Shared Service Office, manage sign-in logs, and prepare/serve refreshments.
  • Enquiry Management: Answer incoming phone calls, respond to general email queries, and route messages to the appropriate team members promptly.

 

Digital Media & Marketing Support

  • Website Management: Update and maintain content on the Rainbow Connections website under the direction and supervision of the Media and Marketing Officer.
  • Social Media Execution: Schedule and publish engaging content, images, and announcements on the Rainbow Connections Instagram account.
  • Content Creation: Assist in gathering photo/video content during events or training sessions for promotional use.

 

General Administrative Support

  • Core Administration: Carry out administrative tasks for the Shared Services team and TSH (e.g., data entry, drafting correspondence, filing, photocopying, and scanning).
  • Stock & Supplies: Monitor and restock office, catering, and training supplies, submitting reorder requests when necessary.
  • Post & Distribution: Assist with incoming and outgoing post, email distribution lists, and file maintenance.

 

Compliance & Safeguarding

  • Safeguarding: Rainbow Education MAT is committed to safeguarding children and promoting the welfare of young people. The successful candidate will be subject to an Enhanced DBS check and pre employment checks.
  • Confidentiality: Ensure all tasks comply with GDPR and Trust data handling policies
  • regarding staff delegates and Trust data.

Summary

Role Purpose

To provide flexible, professional administrative, hospitality and digital communications support across both Rainbow Education Multi-Academy Trust (REMAT) and the Teaching School Hub. This hybrid entry-level role offers comprehensive experience in venue/event administration, front-of-house reception, facilities management, and digital marketing.

Event & Training Suite Administration

  • Booking Management: Act as the main administrator for the Jonathan Nichols Training Suite, handling calendar availability, booking requests, and confirmations.
  • Event Logistics: Coordinate and order catering, dietary requirements, and delegate resources for training days and external events.
  • Room Preparation: Ensure training rooms are set up correctly prior to sessions (furniture configuration, AV/tech check, presentation materials) and cleared afterwards.

 

Reception & Hospitality

  • Delegate & Visitor Hospitality: Act as the welcoming front-of-house face for the Teaching School Hub and MAT, directing delegates and handling visitor check-ins.
  • Shared Service Reception: Greet visitors arriving at the Shared Service Office, manage sign-in logs, and prepare/serve refreshments.
  • Enquiry Management: Answer incoming phone calls, respond to general email queries, and route messages to the appropriate team members promptly.

 

Digital Media & Marketing Support

  • Website Management: Update and maintain content on the Rainbow Connections website under the direction and supervision of the Media and Marketing Officer.
  • Social Media Execution: Schedule and publish engaging content, images, and announcements on the Rainbow Connections Instagram account.
  • Content Creation: Assist in gathering photo/video content during events or training sessions for promotional use.

 

General Administrative Support

  • Core Administration: Carry out administrative tasks for the Shared Services team and TSH (e.g., data entry, drafting correspondence, filing, photocopying, and scanning).
  • Stock & Supplies: Monitor and restock office, catering, and training supplies, submitting reorder requests when necessary.
  • Post & Distribution: Assist with incoming and outgoing post, email distribution lists, and file maintenance.

 

Compliance & Safeguarding

  • Safeguarding: Rainbow Education MAT is committed to safeguarding children and promoting the welfare of young people. The successful candidate will be subject to an Enhanced DBS check and pre employment checks.
  • Confidentiality: Ensure all tasks comply with GDPR and Trust data handling policies
  • regarding staff delegates and Trust data.

To apply you need:

Please send a CV and covering letter to express your interest in this vacancy.

Apply now

Person Specification

Qualifications

GCSE Grade 4/C or above in English and Maths (or equivalent), or willingness to achieve Level 2 Functional Skills alongside the qualification. It would be desirable to have a basic qualification in ICT or Business Administration.

Experience

Experience using social media platforms (specifically Instagram). It would be desirable to have previous customer service or office environment exposure.

Skills & Knowledge

  • Confident written and verbal communication.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Strong organisational and multi-tasking abilities.
  • Desirable: Experience using website content management systems (CMS).

Personal Attributes

  • Welcoming, professional, and presentable demeanour.
  • High attention to detail.
  • Eagerness to learn and take on constructive feedback.
  • Desirable: Willingness to take initiative on daily routine tasks.

Development & Support

  • Off-the-Job Training: Dedicated time allocated during working hours to complete the Level 3 Business Administrator coursework and training.
  • Mentorship & Guidance: Direct 1-on-1 support from the Shared Service Lead and hands-on digital skills coaching from the Media & Marketing Officer.
  • Skill Development: Experience across a range of business tools (CMS, social media platforms, room booking systems, and Microsoft 365).
  • Career Growth: Opportunities to shadow administrative and operational workflows across multiple academies within the MAT.

To apply you need:

Please send a CV and covering letter to express your interest in this vacancy.

Apply now

Person Specification

Qualifications

GCSE Grade 4/C or above in English and Maths (or equivalent), or willingness to achieve Level 2 Functional Skills alongside the qualification. It would be desirable to have a basic qualification in ICT or Business Administration.

GCSE Grade 4/C or above in English and Maths (or equivalent), or willingness to achieve Level 2 Functional Skills alongside the qualification. It would be desirable to have a basic qualification in ICT or Business Administration.

  • Confident written and verbal communication.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Strong organisational and multi-tasking abilities.
  • Desirable: Experience using website content management systems (CMS).
  • Welcoming, professional, and presentable demeanour.
  • High attention to detail.
  • Eagerness to learn and take on constructive feedback.
  • Desirable: Willingness to take initiative on daily routine tasks.
  • Off-the-Job Training: Dedicated time allocated during working hours to complete the Level 3 Business Administrator coursework and training.
  • Mentorship & Guidance: Direct 1-on-1 support from the Shared Service Lead and hands-on digital skills coaching from the Media & Marketing Officer.
  • Skill Development: Experience across a range of business tools (CMS, social media platforms, room booking systems, and Microsoft 365).
  • Career Growth: Opportunities to shadow administrative and operational workflows across multiple academies within the MAT.

Other benefits we offer:

  • Competitive salary of £15,000 – £18,000.
  • 30 hours per week, offering flexibility and a healthy work-life balance.
  • Relaxed and friendly workplace environment.
  • Opportunities for professional development and career growth.
  • Holiday pay and regular staff days out to foster team collaboration and camaraderie.

Other benefits we offer:

  • Competitive salary of £15,000 – £18,000.
  • 30 hours per week, offering flexibility and a healthy work-life balance.
  • Relaxed and friendly workplace environment.
  • Opportunities for professional development and career growth.
  • Holiday pay and regular staff days out to foster team collaboration and camaraderie.