Events Assistant
Find out more and apply for our Events Assistant Apprenticeship
Level 3 Events Assistant
Find out more and apply for our Events Asistant Apprenticeship
Liverpool Chamber of Commerce is the authentic voice of business in the city, creating a culture of connected businesses to enable them to collectively thrive. Trusted since 1850, it is centered on supporting and representing the interests of its member businesses across every sector, now and for the future. Headquartered in the heart of Liverpool’s business district in a brand-new office, we offer a flexible working approach, with the opportunity to work from home as agreed with line management.
This role will be based within our Events team who work to deliver a busy programme of events for our membership base across Liverpool City Region. Membership of Liverpool Chamber is delivered through an active schedule of events, promotion of member activity through our communication platforms, access to cost reduction and support schemes, advocacy of business concerns both locally and nationally and international trade support and training.
This is an exciting opportunity to join Liverpool Chamber’s busy and dynamic Events team, supporting the delivery of a competitive and engaging programme of events that creates real value for our members and the wider business community.
Working closely with the Events Manager, the Event Coordinator will play a key role in the planning, coordination and delivery of a varied programme of events, from networking opportunities and business briefings to larger-scale conferences and flagship activity. The role will suit someone who is comfortable working at pace, managing multiple priorities and ensuring that every detail is considered to deliver an excellent experience for attendees.
You will work collaboratively with colleagues across the Chamber, particularly within the Membership, Marketing and International teams, to ensure our events support Liverpool Chamber’s wider engagement activity and deliver against the needs and interests of our member businesses.
The successful candidate will thrive on organisation and attention to detail, while also bringing enthusiasm, energy and a strong customer-focused approach to everything they do. They will be passionate about creating valuable opportunities for businesses to connect, learn and grow, and enthusiastic about the important role Liverpool Chamber plays in bringing together and supporting the region’s business community.
Support the planning and delivery of Liverpool Chamber’s events programme, working closely with the Events Manager to help deliver a competitive and engaging range of events that provides value to members and the wider business community.
Assist with the coordination and operational delivery of events, supporting event logistics, venues, suppliers, delegates, speakers and event materials to ensure every detail is planned and delivered to a high standard.
Provide an excellent experience for attendees, acting as a welcoming and professional point of contact before, during and after events and supporting members, guests, speakers and partners throughout their experience.
Work collaboratively with colleagues across the Chamber, particularly the Membership, Marketing and International teams, to support events that contribute to wider business objectives, engagement activity and member needs.
Support the promotion and communication of events, working with the Marketing team to ensure event information is accurate, engaging and communicated effectively to relevant audiences.
Maintain accurate event information and records, supporting delegate lists, bookings, event communications, budgets and post-event feedback, while ensuring information is kept up to date and organised. Our event contacts are managed through our CRM system, and the person in this role will be expected to keep them up to date and accurate.
Contribute ideas and feedback to help enhance the events programme and member experience, developing an understanding of the local business community and the role Liverpool Chamber plays within the wider business ecosystem.
Liverpool Chamber of Commerce is the authentic voice of business in the city, creating a culture of connected businesses to enable them to collectively thrive. Trusted since 1850, it is centered on supporting and representing the interests of its member businesses across every sector, now and for the future. Headquartered in the heart of Liverpool’s business district in a brand-new office, we offer a flexible working approach, with the opportunity to work from home as agreed with line management.
This role will be based within our Events team who work to deliver a busy programme of events for our membership base across Liverpool City Region. Membership of Liverpool Chamber is delivered through an active schedule of events, promotion of member activity through our communication platforms, access to cost reduction and support schemes, advocacy of business concerns both locally and nationally and international trade support and training.
This is an exciting opportunity to join Liverpool Chamber’s busy and dynamic Events team, supporting the delivery of a competitive and engaging programme of events that creates real value for our members and the wider business community.
Working closely with the Events Manager, the Event Coordinator will play a key role in the planning, coordination and delivery of a varied programme of events, from networking opportunities and business briefings to larger-scale conferences and flagship activity. The role will suit someone who is comfortable working at pace, managing multiple priorities and ensuring that every detail is considered to deliver an excellent experience for attendees.
You will work collaboratively with colleagues across the Chamber, particularly within the Membership, Marketing and International teams, to ensure our events support Liverpool Chamber’s wider engagement activity and deliver against the needs and interests of our member businesses.
The successful candidate will thrive on organisation and attention to detail, while also bringing enthusiasm, energy and a strong customer-focused approach to everything they do. They will be passionate about creating valuable opportunities for businesses to connect, learn and grow, and enthusiastic about the important role Liverpool Chamber plays in bringing together and supporting the region’s business community.
Support the planning and delivery of Liverpool Chamber’s events programme, working closely with the Events Manager to help deliver a competitive and engaging range of events that provides value to members and the wider business community.
Assist with the coordination and operational delivery of events, supporting event logistics, venues, suppliers, delegates, speakers and event materials to ensure every detail is planned and delivered to a high standard.
Provide an excellent experience for attendees, acting as a welcoming and professional point of contact before, during and after events and supporting members, guests, speakers and partners throughout their experience.
Work collaboratively with colleagues across the Chamber, particularly the Membership, Marketing and International teams, to support events that contribute to wider business objectives, engagement activity and member needs.
Support the promotion and communication of events, working with the Marketing team to ensure event information is accurate, engaging and communicated effectively to relevant audiences.
Maintain accurate event information and records, supporting delegate lists, bookings, event communications, budgets and post-event feedback, while ensuring information is kept up to date and organised. Our event contacts are managed through our CRM system, and the person in this role will be expected to keep them up to date and accurate.
Contribute ideas and feedback to help enhance the events programme and member experience, developing an understanding of the local business community and the role Liverpool Chamber plays within the wider business ecosystem.
Please send a CV and covering letter to express your interest in this vacancy.
Please send a CV and covering letter to express your interest in this vacancy.
No previous events experience is required for this role. We welcome applications from individuals who are keen to develop a career in events and the business community.
Previous experience supporting events, activities or customer-facing environments — including through volunteering, education or other informal opportunities — would be welcomed but is not essential.
A willingness to learn, develop new skills, and take an active approach to personal development.
Strong verbal and written communication skills.
A positive and practical approach to problem solving, with the ability to use initiative
when appropriate.
Comfortable using the Microsoft 365 suite, including Outlook, Word, Excel and Teams.
Good organisational and time management skills, with the ability to manage a range of tasks and priorities.
Able to listen to and act on feedback, using it as an opportunity to learn and develop.
A curiosity about business and an interest in developing an understanding of the local and regional business community.
Personable and approachable, with a genuine passion for delivering excellent customer service.
Professional and confident in representing Liverpool Chamber in a corporate and business environment.
A proactive and positive approach, with a willingness to solve problems and support colleagues.
Comfortable interacting with a wide range of stakeholders and building positive relationships with people at all levels.
Enthusiastic, reliable, and willing to learn in a fast-paced environment.
Strong attention to detail and pride in delivering high-quality work.
Other Requirements
No previous events experience is required for this role. We welcome applications from individuals who are keen to develop a career in events and the business community.
Previous experience supporting events, activities or customer-facing environments — including through volunteering, education or other informal opportunities — would be welcomed but is not essential.
A willingness to learn, develop new skills, and take an active approach to personal development.
Strong verbal and written communication skills.
A positive and practical approach to problem solving, with the ability to use initiative
when appropriate.
Comfortable using the Microsoft 365 suite, including Outlook, Word, Excel and Teams.
Good organisational and time management skills, with the ability to manage a range of tasks and priorities.
Able to listen to and act on feedback, using it as an opportunity to learn and develop.
A curiosity about business and an interest in developing an understanding of the local
and regional business community.
Personal attributes
Other Requirements