Get in touch
Register your interest
Get in touch
Get in touch

Business Administrator

  • HB Group

Find out more and apply for our Business Administrator Apprenticeship

Apply now
  • Salary
  • Location
  • Duration

£8 per hour

Preston, PR4 6RJ

15 Months

Level 3 Business Administrator

  • HB Group

Find out more and apply for our Business Administrator Apprenticeship

Apply now
  • Salary

£8 per hour

  • Location

Preston, PR4 6RJ,

  • Duration

15 Months

Summary

About HB

HB is a growing group of businesses built around helping people and businesses succeed.

As part of your apprenticeship, you’ll gain experience across:

  • HB People – Recruitment, HR and People Services
  • HB Travel – Creating unforgettable holidays and travel experiences
  • HB Workspaces – Flexible offices, meeting rooms and business support services
 

No two days are the same, giving you an excellent foundation for a future business career.

Purpose of the Role

As our Business Administration Apprentice, you’ll become an important part of the HB team, supporting the day-to-day running of all three businesses while studying towards your Level
3 Business Administration qualification.

You’ll learn how a successful business operates from the inside out, working with customers, suppliers, candidates, holidaymakers and business clients.

This is an office-based role where you’ll develop confidence, professionalism and valuable business skills in a supportive environment.

Key Responsibilities

General Business Administration

  • Provide administrative support across all HB businesses.
  • Answer telephone and email enquiries professionally.
  • Welcome visitors to the office.
  • Maintain accurate records and filing systems.
  • Prepare letters, documents and presentations.
  • Support diary management and scheduling.
  • Assist with general office organisation.
 

Office & Workspace Support

  • Keep the office organised, tidy and welcoming.
  •  Monitor stationery and office supplies and reorder when required.
  • Prepare meeting rooms for clients and visitors.
  • Manage room bookings and calendars.
  • Support the smooth day-to-day running of HB Workspaces.
  • Ensure refreshments and facilities are available for meetings.
 

Recruitment & HR Support (HB People)

  • Prepare candidate packs and interview information.
  • Update recruitment systems.
  • Arrange interviews.
  • Produce offer letters and employment documentation.
  • Maintain confidential records.
  • Assist with onboarding administration.
 

Travel Administration (HB Travel)

  • Support customers before they travel.
  • Help prepare travel documentation.
  • Assist with holiday check-in administration.
  • Ensure travel documents are accurate and complete.
  • Liaise with suppliers where appropriate.
  • Help create memorable customer experiences.
 

Customer Service

  • Deliver excellent customer service both face-to-face and online.
  • Represent the HB brand professionally.
  • Respond positively to enquiries.
  • Build relationships with clients and customers.
 

Digital & Marketing Support

  • Create simple documents, presentations and marketing materials.
  • Assist with social media content where appropriate.
  • Help keep company information up to date.
  • Use Microsoft Office and other digital systems confidently.

Summary

About HB

HB is a growing group of businesses built around helping people and businesses succeed.

As part of your apprenticeship you’ll gain experience across:

  • HB People – Recruitment, HR and People Services
  • HB Travel – Creating unforgettable holidays and travel experiences
  • HB Workspaces – Flexible offices, meeting rooms and business support services

No two days are the same, giving you an excellent foundation for a future business career.

As our Business Administration Apprentice, you’ll become an important part of the HB team, supporting the day-to-day running of all three businesses while studying towards your Level
3 Business Administration qualification.

You’ll learn how a successful business operates from the inside out, working with customers,
suppliers, candidates, holidaymakers and business clients.

This is an office-based role where you’ll develop confidence, professionalism and valuable business skills in a supportive environment.

General Business Administration

  • Provide administrative support across all HB businesses.
  • Answer telephone and email enquiries professionally.
  • Welcome visitors to the office.
  • Maintain accurate records and filing systems.
  • Prepare letters, documents and presentations.
  • Support diary management and scheduling.
  • Assist with general office organisation.
 

Office & Workspace Support

  • Keep the office organised, tidy and welcoming.
  •  Monitor stationery and office supplies and reorder when required.
  • Prepare meeting rooms for clients and visitors.
  • Manage room bookings and calendars.
  • Support the smooth day-to-day running of HB Workspaces.
  • Ensure refreshments and facilities are available for meetings.
 

Recruitment & HR Support (HB People)

  • Prepare candidate packs and interview information.
  • Update recruitment systems.
  • Arrange interviews.
  • Produce offer letters and employment documentation.
  • Maintain confidential records.
  • Assist with onboarding administration.
 

Travel Administration (HB Travel)

  • Support customers before they travel.
  • Help prepare travel documentation.
  • Assist with holiday check-in administration.
  • Ensure travel documents are accurate and complete.
  • Liaise with suppliers where appropriate.
  • Help create memorable customer experiences.
 

Customer Service

  • Deliver excellent customer service both face-to-face and online.
  • Represent the HB brand professionally.
  • Respond positively to enquiries.
  • Build relationships with clients and customers.
 

Digital & Marketing Support

  • Create simple documents, presentations and marketing materials.
  • Assist with social media content where appropriate.
  • Help keep company information up to date.
  • Use Microsoft Office and other digital systems confidently.

To apply you need:

Please send a CV and covering letter to express your interest in this vacancy.

Apply now

To apply you need:

Please send a CV and covering letter to express your interest in this vacancy.

Apply now

What We're Looking For

We understand that apprenticeship applicants will have different levels of experience. We’re far more interested in attitude. We have experience of working with apprentices and developing their skills.

You’ll ideally be someone who is:

  • Friendly and approachable
  • Organised and reliable
  • Curious and eager to learn
  • Positive with a “can do” attitude
  • Confident speaking to people; we don’t do everything by WhatsApp or text
  • Professional in your approach
  • Flexible and willing to support different teams
  • Able to work independently as well as part of a team

Skills

Essential

  • Good communication skills
  • Basic IT skills
  • Willingness to learn
  • Good attention to detail
  • Positive attitude
  • Ability to manage your time
 

Desirable

  • Knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint and Teams)
  • Experience using social media – Facebook, Instagram and Linkedin
  • GCSE English and Maths (or willingness to achieve these as part of the
    apprenticeship)

Working Environment

This is an office-based role at HB Workspaces.

Our dress code is generally smart casual. However, there will be occasions where you’ll dress more formally when meeting clients or attending events, reflecting the professional standards of the businesses we represent.

Meetings may take place:

  • In person
  • On Microsoft Teams
  • At client locations (where appropriate)
 

Every day is different, so flexibility and enthusiasm are key.

What We';re Looking For

We understand that apprenticeship applicants will have different levels of experience. We’re far more interested in attitude. We have experience of working with apprentices and developing their skills.

You’ll ideally be someone who is:

  • Friendly and approachable
  • Organised and reliable
  • Curious and eager to learn
  • Positive with a “can do” attitude
  • Confident speaking to people; we don’t do everything by WhatsApp or text
  • Professional in your approach
  • Flexible and willing to support different teams
  • Able to work independently as well as part of a team

Skills

Essential

  • Good communication skills
  • Basic IT skills
  • Willingness to learn
  • Good attention to detail
  • Positive attitude
  • Ability to manage your time
 

Desirable

  • Knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint and Teams)
  • Experience using social media – Facebook, Instagram and Linkedin
  • GCSE English and Maths (or willingness to achieve these as part of the
    apprenticeship)

Working Environment

This is an office-based role at HB Workspaces.

Our dress code is generally smart casual. However, there will be occasions where you’ll
dress more formally when meeting clients or attending events, reflecting the professional standards of the businesses we represent.

Meetings may take place:

  • In person
  • On Microsoft Teams
  • At client locations (where appropriate)
 

Every day is different, so flexibility and enthusiasm are key.

Other benefits we offer:

  • Competitive salary of £15,000 – £18,000.
  • 30 hours per week, offering flexibility and a healthy work-life balance.
  • Relaxed and friendly workplace environment.
  • Opportunities for professional development and career growth.
  • Holiday pay and regular staff days out to foster team collaboration and camaraderie.

Other benefits we offer:

  • Competitive salary of £15,000 – £18,000.
  • 30 hours per week, offering flexibility and a healthy work-life balance.
  • Relaxed and friendly workplace environment.
  • Opportunities for professional development and career growth.
  • Holiday pay and regular staff days out to foster team collaboration and camaraderie.