Level 3 Business Administrator

Find out more and apply for our Business Administrator Apprenticeship

£16,000 - £18,000

Liverpool, L3 9BS

15 Months

Level 3 Business Administrator

Find out more and apply for our Business Administrator Apprenticeship

Apply now

£16,000 - £18,000

Liverpool L3 9BS

15 months

Summary

About International Translations Limited

International Translations Limited is one of the UK’s longest-established language service providers, helping businesses communicate confidently around the world. We work with organisations of all sizes, delivering high-quality translation, interpreting, localisation, transcreation, voiceover and subtitling services across a wide range of industries.

We’re a growing, ambitious business looking for someone who wants to become an integral part of our team. This is an exciting opportunity for a motivated individual who enjoys building relationships, solving problems and taking ownership of projects from start to finish.

The Role

As Junior Project Manager, you will be responsible for ensuring language projects are delivered smoothly, on time and to the highest standard. You’ll act as the main point of contact for clients, coordinate our network of professional linguists, and help identify opportunities to expand our relationships with customers.

This is a varied role that combines customer service, project coordination, administration, sales support and financial administration.

Key Responsibility

Client Management

Build strong, long-term relationships with clients.
Respond promptly to client enquiries.
Prepare accurate quotations and proposals.
Manage projects from quotation through to successful completion.
Keep clients informed throughout each project.
Resolve customer queries professionally and efficiently.
Identify opportunities to upsell and cross-sell additional language services.

Project Coordination

Allocate projects to suitable translators, interpreters and other language professionals.
Manage projects using our project management system.
Monitor project progress and proactively resolve any issues.
Ensure all deadlines are achieved.

Administration & Finance

Create and issue client invoices.
Chase outstanding invoices and maintain positive client relationships while doing so.
Process supplier invoices and upload them into our accounting system.
Maintain accurate project records and documentation.
Ensure all project information is kept up to date and confidential.

Business Support

Provide outstanding customer service to both clients and suppliers.
Support the Director in the day-to-day running and continued growth of the business.
Contribute ideas to help develop client relationships and grow existing accounts.

Summary

About International translational Limited

The Role

This is a varied role that combines customer service, project coordination, administration, sales support and financial administration.

Key Responsibility  

Client Management

Build strong, long-term relationships with clients.
Respond promptly to client enquiries.
Prepare accurate quotations and proposals.
Manage projects from quotation through to successful completion.
Keep clients informed throughout each project.
Resolve customer queries professionally and efficiently.
Identify opportunities to upsell and cross-sell additional language services.

Project Coordination

Allocate projects to suitable translators, interpreters and other language professionals.
Manage projects using our project management system.
Monitor project progress and proactively resolve any issues.
Ensure all deadlines are achieved.

Administration & Finance

Create and issue client invoices.
Chase outstanding invoices and maintain positive client relationships while doing so.
Process supplier invoices and upload them into our accounting system.
Maintain accurate project records and documentation.
Ensure all project information is kept up to date and confidential.

Business Support

Provide outstanding customer service to both clients and suppliers.
Support the Director in the day-to-day running and continued growth of the business.
Contribute ideas to help develop client relationships and grow existing accounts.

To apply you need:

Please send a CV and covering letter to express your interest in this vacancy.

Apply now

To apply you need:

Please send a CV and covering letter to express your interest in this vacancy.

Apply now

About You

We’re looking for someone who is:

Highly organised with excellent attention to detail.
Reliable and someone who takes pride in their work.
Self-motivated and able to work independently.
A proactive self-starter who enjoys taking ownership.
Keen to learn and develop new skills.
An excellent communicator, both written and verbal.
Confident speaking with professionals and decision-makers in large organisations.
Friendly, approachable and professional.
Able to prioritise multiple projects and work under pressure.
Commercially aware, with an eye for opportunities to add value for clients.
Committed to delivering exceptional customer service.

Essential Skills & Experience

Excellent organisational and time management skills.
Strong communication skills.
Good IT skills, including Microsoft Office.
Experience in a customer-facing or administrative role.
Ability to manage multiple tasks simultaneously.
Professional telephone manner.
Strong problem-solving skills.
Excellent written English.

Desirable

Previous project management experience.
Experience within the translation, localisation or professional services industry.

What We're Looking For

More than anything, we’re looking for someone who wants to become part of our journey. You’ll work closely with the Director and play an important role in shaping the future of the business.

We want someone who genuinely enjoys helping clients, takes ownership of their work, and is excited by the opportunity to contribute ideas, improve processes and grow alongside the company.

If you’re ambitious, dependable and looking for a role where your contribution will genuinely make a difference, we’d love to hear from you.

About You

We’re looking for someone who is:

Highly organised with excellent attention to detail.
Reliable and someone who takes pride in their work.
Self-motivated and able to work independently.
A proactive self-starter who enjoys taking ownership.
Keen to learn and develop new skills.
An excellent communicator, both written and verbal.
Confident speaking with professionals and decision-makers in large organisations.
Friendly, approachable and professional.
Able to prioritise multiple projects and work under pressure.
Commercially aware, with an eye for opportunities to add value for clients.
Committed to delivering exceptional customer service.

Essential Skills & Experience 

Excellent organisational and time management skills.

Strong communication skills.
Good IT skills, including Microsoft Office.
Experience in a customer-facing or administrative role.
Ability to manage multiple tasks simultaneously.
Professional telephone manner.
Strong problem-solving skills.
Excellent written English.

Desirable

Previous project management experience.
Experience within the translation, localisation or professional services industry.

What We Are Looking For

More than anything, we’re looking for someone who wants to become part of our journey. You’ll work closely with the Director and play an important role in shaping the future of the business.

We want someone who genuinely enjoys helping clients, takes ownership of their work, and is excited by the opportunity to contribute ideas, improve processes and grow alongside the company.

If you’re ambitious, dependable and looking for a role where your contribution will genuinely make a difference, we’d love to hear from you.