Business Administrator
Find out more and apply for our Business Administrator Apprenticeship
Level 3 Business Administrator
Find out more and apply for our Business Administrator Apprenticeship
As a Business Administrator & Customer Service Advisor, you will be focused on resolving queries and providing support in relation to deliveries and collections sent by our customers and other depots. You will be the primary point of contact for customers, ensuring a smooth and efficient process for both delivery and collection services along with any other queries that may crop up. You will also be directly involved with the general public and other depots involved in our networks.
Your role will involve handling customer enquiries, processing orders, chasing deliveries and collections, administration duties, meeting note taking and resolving any issues that arise in between. This will be done via phone and email. You will coordinate with customers and depots, manage customer expectations and provide timely updates on the status of their orders.
Excellent communication, problem-solving, and organisational skills are essential to ensure high levels of customer satisfaction and operational efficiency. You will also play a key role in maintaining accurate records, managing customer expectations, and ensuring that consignments are completed in a timely manner.
As a Business Administrator & Customer Service Advisor, you will be focused on resolving queries and providing support in relation to deliveries and collections sent by our customers and other depots.
You will be the primary point of contact for customers, ensuring a smooth and efficient process for both delivery and collection services along with any other queries that may crop up. You will also be directly involved with the general public and other depots involved in our networks. Your role will involve handling customer enquiries, processing orders, chasing deliveries and collections, administration duties, meeting note taking and resolving any issues that arise in between. This will be done via phone and email. You will coordinate with customers and depots, manage customer expectations and provide timely updates on the status of their orders.
Excellent communication, problem-solving, and organisational skills are essential to ensure high levels of customer satisfaction and operational efficiency. You will also play a key role in maintaining accurate records, managing customer expectations, and ensuring that consignments are completed in a timely manner.
Please send a CV and covering letter to express your interest in this vacancy.
Please send a CV and covering letter to express your interest in this vacancy.
This role requires a customer-oriented mindset, adaptability, and a willingness to work in a dynamic, fast-paced environment.
This role requires a customer-oriented mindset, adaptability, and a willingness to work in a dynamic, fast-paced environment.
