Level 3 Business Administrator

Find out more and apply for our Business Administrator Apprenticeship.

Apply now

£16,000 - £18,000 per annum

Prescot, L34 4AE

15 Months

Level 3 Business Administrator

Find out more and apply for our Business Administrator Apprenticeship

Apply now

£16,000 - £18,000 per annum

Prescot, L34 4AE

15 months

Summary

Who are Altec FM

Altec FM, a dynamic engineering service provider that excels in MEP (Mechanical, Electrical, and Plumbing) Design and Construction services. We are proud to offer our specialized, multi-skilled solutions to enterprises of all scales, including Data Centres and FTSE 100 organisations.

Composed of a team of experienced professionals we are dedicated to providing innovative and sustainable high-quality industry led solutions to fit any client requirements. Our particular strength lies in providing turnkey solutions across challenging industries, providing critical infrastructure within sensitive and highly regulated environments.

Duties will involve:

General administration tasks to support the smooth running of the office.
Maintain a proactive response to enquiries and exchanging of information.
Ensure query resolution is dealt with in a timely and professional manner.
Effective liaison to both internal and external Project/Functional teams.
Assist in maintaining a cost-effective office environment.
Provide Telephone and email support for office
A clear understanding of the Health, Safety & Environment (HS&E) Management System
and documentation and pro-actively facilitate any health and safety actions in support of the office environment.
Induction and associated paperwork
Creation of job packs and plans
Production of ID cards
Update and Management of HS training matrix
Organise training for engineers
Organise travel for engineers
Organise and control stationery for office
Track engineering labour and output of teams
Allocation of work to field teams
Electronic and hard copy management of RAMS & DWGS & Job info
Request client site access
Track material spend by vendor and project
Vendor liaison
Collection and data input of f gas and electrical data
Track work done by field teams and report internally and externally
Allocate and manage the workflow to help deliver efficiencies in the operation
Deliver inbound and outbound call metrics and maintain service level agreement

Other duties include:

Prioritise on the day work stack and allocate effectively to deliver client metrics
Generate process and productivity improvements and/or efficiency savings
Operate a duty of Care function for field personnel
Dealing with requests via inbound calls within a timely manner and observing daily KPIs
Monitoring all upholding queues and identifying potential conversions
Utilise the escalation process to ensure all work is closed by the end of the day/due date
Production of material to meet internal/external customer requirements
Maintenance of technical documentation to ensure swift and accurate traceability
Reporting and planning via internal and external systems
Any reasonable management request

Summary

Who are Altec FM:

Duties will involve:

General administration tasks to support the smooth running of the office.
Maintain a proactive response to enquiries and exchanging of information.
Ensure query resolution is dealt with in a timely and professional manner.
Effective liaison to both internal and external Project/Functional teams.
Assist in maintaining a cost-effective office environment.
Provide Telephone and email support for office
A clear understanding of the Health, Safety & Environment (HS&E) Management System
and documentation and pro-actively facilitate any health and safety actions in support of the office environment.
Induction and associated paperwork
Creation of job packs and plans
Production of ID cards
Update and Management of HS training matrix
Organise training for engineers
Organise travel for engineers
Organise and control stationery for office
Track engineering labour and output of teams
Allocation of work to field teams
Electronic and hard copy management of RAMS & DWGS & Job info
Request client site access
Track material spend by vendor and project
Vendor liaison
Collection and data input of f gas and electrical data
Track work done by field teams and report internally and externally
Allocate and manage the workflow to help deliver efficiencies in the operation
Deliver inbound and outbound call metrics and maintain service level agreement

Other duties include:

Prioritise on the day work stack and allocate effectively to deliver client metrics
Generate process and productivity improvements and/or efficiency savings
Operate a duty of Care function for field personnel
Dealing with requests via inbound calls within a timely manner and observing daily KPIs
Monitoring all upholding queues and identifying potential conversions
Utilise the escalation process to ensure all work is closed by the end of the day/due date
Production of material to meet internal/external customer requirements
Maintenance of technical documentation to ensure swift and accurate traceability
Reporting and planning via internal and external systems
Any reasonable management request

To apply you need:

Please send a CV and covering letter to express your interest in this vacancy.

Apply now

To apply you need:

Please send a CV and covering letter to express your interest in this vacancy.

Apply now

Skills Required

Organised individual who is reliable and always keen to help, whilst paying particular attention to detail, with the ability to work as part of a team.
Good level of IT and communication skills
Worked in a similar role and construction background preferably (not essential)

Desirables:

Driving license (essential for travel to office)

Skills required:

Organised individual who is reliable and always keen to help, whilst paying particular
Good level of IT and communication skills
Worked in a similar role and construction background preferably (not essential)

Desirables:

Driving license (essential for travel to office)

Level 3 Business Administrator

£16,000 - £18,000 per annum

Prescot, L34 4AE

15 Months

Level 3 Business Administrator

£16,000 - £18,000 per annum

Prescot, L34 4AE

15 months

Summary

Who are Altec FM

Duties will involve:

Other duties include:

Summary

To apply you need:

To apply you need:

Skills Required

Desirables:

Skills required:

Desirables:

Other benefits we offer:

Other benefits we offer: