Operations Manager

Level 5

Operations Manager

Level 5

No formal entry requirements
Level 5 Operations Manager
15 Months + 5 Months EPA (20 months)

Standard Overview

The Level 5 Operations Manager Apprenticeship offers a strategic, practical pathway for professionals aspiring to lead teams, manage projects, and implement change effectively within their organisations.

Standard Overview

The Level 5 Operations Manager Apprenticeship offers a strategic, practical pathway for professionals aspiring to lead teams, manage projects, and implement change effectively within their organisations.

No formal entry requirements
Level 5 Operations Manager
15 Months + 5 Months EPA (20 months)

Entry Requirements

There are no formal entry requirements for this qualification; however, a keen interest in the field is essential. Applicants must be prepared for both shift work and travel. 

Prior experience is not necessary, but useful and should be supported by a portfolio of evidence.

Operations manager apprentices are trained in key areas:

Apprentice’s Responsibilities

Typical responsibilities for a Team Leader Apprentice could include, but are not limited to:

Entry Requirements

There are no formal entry requirements for this qualification; however, a keen interest in the field is essential. Applicants must be prepared for both shift work and travel. 

Prior experience is not necessary, but useful and should be supported by a portfolio of evidence.

Operations manager apprentices are trained in key areas:

Apprentice’s Responsibilities

Typical responsibilities for a Operations Manager Apprentice could include, but are not limited to:

Modules

Modules

  • Managing People and Leading Teams
  • Organisation and Operational Planning
  • Making Improvements and Performance Management
  • Project Management
  • Change Management and Recruitment

Employer Testimonials

Employer Testimonials

Where do you see yourself?

This apprenticeship equips you with the skills to go onto:

An Operations Manager oversees the day-to-day activities of a business, ensuring efficient processes, quality standards, and optimal resource utilisation. They focus on productivity, cost control, and performance improvement while aligning operations with the organisation’s strategic goals.

A Department or Area Manager is responsible for managing the performance, budget, and staff within a specific department or geographic area. They ensure operational targets are met, oversee compliance with policies, and drive initiatives to achieve business objectives.

A Regional Manager leads operations across multiple locations or regions, ensuring consistency in service delivery, financial performance, and team leadership. They analyse regional trends, implement business strategies, and support local managers to drive growth.

A Business Improvement Lead focuses on enhancing business processes, systems, and performance through continuous improvement initiatives. They use data analysis, stakeholder engagement, and project management to identify inefficiencies and implement effective solutions.

A Project Manager plans, executes, and delivers projects on time and within budget. They coordinate resources, manage risks, and ensure quality standards are met, while acting as the central point of communication between stakeholders and project teams.

A Senior Team Leader manages and supports team members to meet operational and performance targets. They provide coaching, oversee daily workflows, and act as the bridge between management and frontline staff to ensure smooth operations.

Where do you see yourself?

This apprenticeship equips you with the skills to go onto:

An Operations Manager oversees the day-to-day activities of a business, ensuring efficient processes, quality standards, and optimal resource utilisation. They focus on productivity, cost control, and performance improvement while aligning operations with the organisation’s strategic goals.

A Department or Area Manager is responsible for managing the performance, budget, and staff within a specific department or geographic area. They ensure operational targets are met, oversee compliance with policies, and drive initiatives to achieve business objectives.

A Regional Manager leads operations across multiple locations or regions, ensuring consistency in service delivery, financial performance, and team leadership. They analyse regional trends, implement business strategies, and support local managers to drive growth.

A Business Improvement Lead focuses on enhancing business processes, systems, and performance through continuous improvement initiatives. They use data analysis, stakeholder engagement, and project management to identify inefficiencies and implement effective solutions.

A Project Manager plans, executes, and delivers projects on time and within budget. They coordinate resources, manage risks, and ensure quality standards are met, while acting as the central point of communication between stakeholders and project teams.

A Senior Team Leader manages and supports team members to meet operational and performance targets. They provide coaching, oversee daily workflows, and act as the bridge between management and frontline staff to ensure smooth operations.

Want to find out more?

Wondering how an apprenticeship can influence your future? If you’re considering career paths or seeking practical experience, we’re ready to assist you. Contact us today to discuss your choices and move closer to your ideal career!

Want to find out more?

Wondering how an apprenticeship can influence your future? If you’re considering career paths or seeking practical experience, we’re ready to assist you. Contact us today to discuss your choices and move closer to your ideal career!

Understanding the industry (terms & relationships)

  • Health and safety standards including: manual handling, work at height, provision and use of work equipment, construction (design and management), noise, first aid, working hours, electricity at work, fire & emergency procedures, accident reporting and Technical Standards for Places of Entertainment.
  • Security and control of equipment protocols.
  • Management structures within a venue, etiquette and culture, including communication protocols and interdependencies of departments.
  • Relevant industry bodies and their roles e.g. HSE, ABTT, BECTU principles of stage and production management.
  • Creative venue safety systems.
  • The history, styles, architecture, terminology and acoustics of creative venues.

Planning

  • The selection of the correct tools and equipment for tasks such as assembling scenic components and truss and rigging lighting, audio and video equipment.
  • Computer-aided design – viewing, extracting information and realising specifications from system designs e.g. stage plans, lighting plans and sound schematics.
  • Environmental and sustainability protocols e.g. correct disposal of different lamp types and electronic equipment, reduction in use of PVC products.
  • Approaches to problem solving – to achieve the creative team’s requirements within the appropriate venue or production’s resources.
  • Competently use safety and access equipment e.g. personal and fall protection equipment, ladders, access towers and tallescopes.
  • Assemble and configure structures and systems from component parts.

Production Processes, Performance & Maintenance

  • The agreed industry safe working procedure: e.g. The Code of Conduct for Get-ins, Fit-ups and Getouts.
  • Recognition of production design elements – scenic, lighting, audio and visual e.g. means of scenic construction: timber, metal and textile. The properties of electricity, fixed and temporary electrical systems; theory, practice and safety e.g. to enable portable appliance testing of relevant technical equipment.
  • The properties of mechanical and electromechanical systems e.g. to enable the assembly and monitoring of hydraulic systems for scenic effect.
  • Lifting operations; theory and practice e.g. to enable monitoring of a lifting operation in compliance with LOLER such as performer flying.
  • How to identify potential improvements to systems and procedures to better enable the realisation of the creative team’s vision for the production.
  • Housekeeping – keeping venue work and storage areas clean, tidy and free from the build-up of waste materials.
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To be eligible, applicants must be aged 16 or over, living in England and not taking part in full-time education. If they are already employed, they can start an apprenticeship in their current job to help them progress to a higher level position.

Apprenticeships range from Level 2 to Level 7. The levels and their equivalent qualifications are listed below: 

Level 2 = 4 GCSEs

Level 3 = 3 A Levels

Level 4 & 5 = Foundation degree and HNC/D

Level 6 = Bachelor’s Degree

Level 7 = Master’s Degree

Access Industry currently offers apprenticeships up to Level 4, but we continually update available apprenticeships to meet learner needs and industry trends.